Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to illumeoutdoor.com and Illume Outdoor Lighting. By using the illumeoutdoor.com website, you consent to the data practices described in this statement.

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Collection of Your Personal Information

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Illume Outdoor Lighting may collect personally identifiable information, such as your:

  • Name
  • Address
  • Zip or Postal Code
  • Email Address
  • Phone Number
  • Project Details (service inquiries, consultation requests, lighting design preferences)

Illume Outdoor Lighting may also collect anonymous demographic information through Google Analytics, which is tied to a unique user identifier number (no name recorded) generated by Google Analytics, such as your:

  • Age
  • Gender
  • Household Income
  • Parental Status
  • City, State, and Country
  • Device Type and Browser Information
  • Website Usage Data

We may also collect data through UTM tracking parameters appended to URLs in our marketing campaigns. UTM data helps us understand which channels, campaigns, and content drive traffic to our website. This data is anonymous and is used solely for marketing performance analysis.

We may gather additional personal or non-personal information in the future to improve our services and customer experience.

Illume Outdoor Lighting encourages you to review the privacy statements of websites you choose to link to from illumeoutdoor.com so that you can understand how those websites collect, use, and share your information. Illume Outdoor Lighting is not responsible for the privacy statements or other content on websites outside of illumeoutdoor.com.

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Use of Your Personal Information

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Illume Outdoor Lighting collects and uses your personal information to:

  • Operate our website and deliver the services you have requested
  • Respond to your inquiries and consultation requests
  • Schedule appointments and property walkthroughs
  • Provide project quotes and estimates
  • Process payments for completed projects
  • Send project updates and installation schedules
  • Improve our customer service and website experience

Illume Outdoor Lighting may also use your personally identifiable information to inform you of:

  • New services or seasonal offerings available from Illume Outdoor Lighting
  • Special promotions and limited-time offers
  • Helpful tips for outdoor lighting maintenance and seasonal care
  • Educational content about our services

Illume Outdoor Lighting may contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.

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Text Messaging Terms

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Illume Outdoor Lighting may offer you the ability to receive SMS/text messages ("Text Messages") related to customer care and appointment communications. By providing your mobile number and opting in (for example, via a website form checkbox or by texting START where available), you agree to receive Text Messages under these Terms. If you opt in, Illume Outdoor Lighting may send Text Messages such as: responses to inbound inquiries, appointment confirmations, appointment reminders, rescheduling links, and customer support or follow-ups related to Illume Outdoor Lighting services. Consent to receive Text Messages is not a condition of purchase or receiving services. Message frequency varies based on your interactions.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.

Opt-Out (STOP): You may opt out at any time by replying STOP. After you reply STOP, you may receive one additional message confirming your opt-out. After confirmation, you will no longer receive Text Messages from that program or number unless you opt in again.

Reply HELP for help, or contact us at info@illumeoutdoor.com or (920) 495-0272.

Rejoining (START): If you previously opted out and want to rejoin, opt in again through our website form, or reply START (where available) to the number that texted you.

Authorized Use: By opting in, you represent that you are the authorized user of the mobile number provided (or you have the account holder's permission).

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Text Message delivery is subject to your carrier's network availability.

Privacy: Your use of Text Messages is also subject to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Privacy Policy: https://www.illumeoutdoor.com/privacy-policy

Changes and Termination: We may modify or discontinue Text Messaging at any time. If we make material changes to these SMS/Text Messaging Terms, we will post updates on this page.

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Sharing of Your Personal Information

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Illume Outdoor Lighting does not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (payment processing, scheduling software, marketing platforms)
  • Legal authorities when required by law

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Data Security

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Illume Outdoor Lighting takes reasonable precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. We use secure encryption methods to protect sensitive data transmitted online.

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Your Rights

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You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications at any time
  • Withdraw consent for data processing

To exercise these rights, please contact us at:

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Email: info@illumeoutdoor.com

Phone: (920) 495-0272

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Cookies and Tracking Technologies

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Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve our website functionality
  • Provide targeted advertising

We also use UTM parameters in our marketing links to track the effectiveness of campaigns across channels such as email, social media, and paid advertising. UTM data is processed through our analytics tools and does not personally identify you.

You can choose to disable cookies through your browser settings, though this may limit certain website features.

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Third-Party Services

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Our website may contain links to third-party websites and services, including:

  • Social media platforms
  • Payment processors
  • Google Maps and other mapping services
  • Marketing and analytics platforms

These third parties have their own privacy policies, and Illume Outdoor Lighting is not responsible for their practices.

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Children's Privacy

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Illume Outdoor Lighting does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

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Changes to This Privacy Policy

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Illume Outdoor Lighting reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

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Contact Information

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If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@illumeoutdoor.com

‍Phone: (920) 495-0272